Privacy Policy

About our privacy policy

This privacy policy tells you how we collect and use personal information. Clinicare Norge AS is the data controller for the company's processing of personal information in connection with the use of our services.

Your rights

You have the right to access or disclose the personal information we have registered about you and we ask you to contact us if you wish to do so. If you discover errors in the information we have stored about you, please contact us at info@cliniccare.no .

If you wish to delete personal data, please contact us at info@cliniccare.no .

We will not store personal data for longer than is necessary to fulfill the purpose of the processing. We cannot delete information that we are legally required to retain, for example under the Norwegian Bookkeeping Act.

We will respond to your inquiry as soon as possible, and no later than within 30 days.

Purpose/use of information

The purpose of processing personal data is to improve and further develop Clinicare.no's services, so that you can have the best possible experience. We process personal data to send you relevant information and personal offers within the framework of the Marketing Act, unless you have asked us otherwise.

What personal data is processed?

We process personal data that is necessary to make purchases on the website and to create a loyalty card. This information can be linked directly to you as an individual and includes, for example, name, address, telephone number, gender and email address.

Cookies

“Cookies” – or “information cookies” – are a standard technology that almost all websites use today. A cookie is a small text file that is placed in your browser’s internal memory, and it allows us to keep track of what you put in your shopping cart and which items are presented, as well as providing us with statistics that we use to make our websites better for our users.

Website statistics

We use analytics tools to collect information about how the website is used, so that we can make our websites better for you who visit us on the website. We use Google Analytics for statistics and HotJar to analyze usage patterns.

Use of our services

To make a purchase on the website, we need information from you in order to fulfill the purchase agreement with you. We record what you have purchased and your IP address.

About sharing personal data

We do not share personal information with other parties, but we have partners who need some information to perform services. We use payment solutions from Stripe, which requires some information to complete the transaction. We do not store your card number. All card transactions and payment transactions are carried out externally with authorized suppliers.

About securing personal data

Clinicare Norge AS takes your privacy seriously. We store and process personal data in a safe and secure manner. All processing of personal data that we carry out takes place within the EU/EEA area.

Changes

If there are any changes to our services or changes to the regulations regarding the processing of personal data, this may result in changes to the information you have provided here. If we have your contact information, we will notify you of these changes. Otherwise, updated information will always be readily available on our website.